Privacy Protection Information

Due to legal regulations, we are obliged to determine and verify the identity of all customers who wish to conclude a prepaid mobile phone contract with us. If you therefore do not wish to provide the personal data described below, we will unfortunately not be able to activate your prepaid SIM card for use.

In order to verify your identity, we process the following personal data: how to address you, title, name, date of birth, nationality, place of birth, your e-mail address (optional), type of ID, ID number, issuing authority, country of issue, date of issue, period of validity of the ID.

In addition, you define an individual customer password with which you can identify yourself in the event of future questions or requests.

The following different procedures are available to you for establishing your identity, some of which are also handled by our service providers:

We store the data collected to establish your identity and the result of the legitimation process during the use of the SIM card. We will delete your data within two weeks after a final deregistration, unless legal retention periods are in conflict with a deletion.

If I give my consent, I agree revocably to the following use of my personal data:

Further information

For further information please follow the link of your brand where all details are available (in german language only):

Further brands